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Automated system to perform scheduled divert of phone line to specified employee.
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Typically used by specialized services such as a medical practise to redirect after hours calls to a specific on-call person.
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Schedules can be set and changed via
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- Admin module
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- IVR (interactive voice response ) by dialing in on admin telephone line
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- Online web interface
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Modules: Divert Service. Admin module. IVR. Logging and reporting via SQLServer. Web interface
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Interfaces: Modem1 for divert/undivert setup. Modem2 for IVR and admin managment
